Fake Fraud Department Scam

Scammers are constantly working to obtain your banking information and have resorted to impersonating financial institution fraud departments. If you receive a call from the "Cornerstone Community Financial Fraud Department" calling to verify unauthorized charges, take pause.

 

Important information to remember:

• Cornerstone will NEVER contact you directly and ask for your account number, debit or credit card numbers or PIN, Social Security Number, or online/mobile account login information (user ID, password, security questions).
  
  
• If you are contacted by phone or text by someone claiming to be from Cornerstone Fraud Department asking for your account information such as account number, password, username, or code/PIN, hang up the phone immediately, do not respond to any texts, and contact us directly to report the incident.
  
  
• If you need to contact us regarding a potentially fraudulent message, never use the phone number provided by the caller. If it's a scam, then the phone number they provide may be masked or will not be accurate.
  
  
• If you have mistakenly shared sensitive information, reach out to Cornerstone immediately so we can proactively take steps to protect your account.