It's like sending a text to your friend at CCF.
Send a message 24/7 using our exclusive Conversations feature in Online or Mobile Banking, and talk to a live person - not a chat bot or an automated messaging system.
Start a Conversation about anything related to your account, or, just because you want to say hello!
Features:
- Most secure method of communication
- Live messaging complete with CCF team photos (so you know who you're talking to!)
- Send and receive documents or images
- Attach transactions or accounts directly in your message
- Send messages in both Online and Mobile banking
- Receive push notifications when your message has a response
How do I start a Conversation?
We're glad you asked! To start a Conversation, follow the simple steps below:
Start a Conversation in Online Banking
- Login to Online Banking
- In the Messages section, click the Conversation bubble with a "+" sign
- Type your message and hit "Send"
Start a Conversation in Mobile Banking
- Login to Mobile Banking
- Click the hamburger menu in the upper left-hand corner (i.e. the button with the three stacked horizontal lines)
- Click "Messages"
- Click the Conversation bubble with a "+" sign in the upper right-hand corner
- Type your message and hit "Send"
